Right from the initial hiring discussions, Chorus.ai requires multiple touch-points with their get started with the product. Poor SupportĬhorus.ai’s customer support has been criticized often. This is at odds with the approach that should be adopted when startups are the typical target audience.Ĭurrently, Chorus.ai supports Salesforce and Hubspot CRM only.
#Chorus notetaker software#
There is a strong reluctance to customize the software to solve your needs.įurther, there is no room for a decreased cost even if a long-term commitment is offered. Though it has been portrayed as a scalable solution for businesses of all sizes, Chorus.ai has rigid features. Most startups are cash-strapped and need to achieve growth affordably. Which large enterprises can get away with overpaying for the features, this doesn’t bode well for the mid-market companies.
This has likely resulted in the ballooning of overheads. It might need to price this high because as Chorus.ai has scaled, numerous full-time employees have been added to its payroll. These costs are disproportionately high as they were one of the first ones to enter the market.
#Chorus notetaker license#
There is a minimum license requirement as well. The starting cost is $1400 per user/year minimum. And add to that the compulsory base price. This will allow us to evaluate whether the alternatives actually offer solutions for those specific problems.Ĭhorus.ai’s per-user rates range from $100 to $200 per user. Why are Chorus.ai alternatives required?īefore jumping into the various Chorus.ai alternatives available in the market, we need to first understand the areas we find Chorus.ai lacking in. So, if you are a start-up or a mid-market company looking to find better conversational intelligence tools let’s guide you with all your options. A growing start-up or mid-market company is a complex organization requiring a quick scale in processes while still keeping costs in mind. This has resulted in start-ups and mid-market companies questioning if Chorus.ai satisfies all their requirements. This has powered the growth of better and innovative solutions – from pure transcribing tools to smarter and intelligent tools that are cost-effective – further bolstered by the increasing popularity of remote working. However, post-2020, the market for conversational intelligence has grown exponentially, with companies and departments of all sizes increasingly using video communication tools like Zoom and Teams.
In execution, it has to be said that Chorus.a has done a great job of consistently finding new ways to derive deal intelligence from conversational data. Its defining features are the detailed transcribing and intelligence platform. Here, we take a look at the Top 7 Chorus.ai alternatives, and which one you should choose based on your specific needs.Ĭhorus.ai has been one of the top companies in the Conversational Intelligence market over the last 5 years.
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